Cloneable

Workflows, custom types and data templates, each named after your configuration, that Cloneable creates for you.

What your configuration creates in your account

Ryan Miller

What a configuration is and what it creates in your account.

Before you build

Web Platform

Utility Scout iOS App

Chrome Extension

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

English

Your fast-track paths

Welcome to Cloneable, and how to use this help center

How Cloneable works, start to finish

Why your screens may not match this guide

Start Here

Your profile and signing in

Invite people, and set up teams

Roles, and what each one can do

API keys

Manage your organization

Set up your configuration

Create a configuration from scratch

Build it by hand

What you need before you start (map file)

Build your configuration from a map file

From a map file

What you need before you start (Katapult)

Store the credentials your integrations need

Add the Cloneable extension to Chrome

Send your Katapult model to Cloneable

Choose what comes across from your Katapult model

How your Katapult types become Cloneable objects

From a Katapult model

Set up your configuration, stage by stage

Set up your map icons

How spans connect to poles

Update an existing configuration

Configure and finish

Create a job

Bring your map file in as a job

Find and manage your jobs

Archive a job, and bring it back

Create and hand out work

Field Work with UtilityScout

Get UtilityScout from the App Store

Sign in and pick a job

Your field shift: start ready, complete the record, finish synced

Your app settings

Set up your accuracy stick

Find your way around the map

Selecting a map object

Getting ready

Place a pole or span on the map

Fill in a pole or span's details

Take photos, and review them

Measure a pole

Guy wires: correcting one, or measuring one

Measure a midspan (High Accuracy)

Measure a midspan (Standard)

Move a pole or update its location

Connect objects and draw sketch lines

Review AI-detected boxes on an inspection photo

Collecting Data

Work where there is no signal

Check that your work is syncing

When UtilityScout asks you to sign in again

When something goes wrong out in the field

Keep the work

Back office work in the web portal

Find your way around the web portal

Getting oriented

Review what your crews captured

Review attachment suggestions on a measurement photo

Edit or move objects on the web map

Work in the pole inspection view

Re-measure a pole from the web

Work in the Data Objects table

Review and annotate

Find your files

Export your data

When an export does not finish

Get your data out

The Analytics dashboard

Field Efficiency, and what each number means

Replay a fielder's day

Your organization map

Watch performance

Get help from Cloneable

"Error loading jobs" when I import from Katapult

The import page tells me to use the Chrome extension, but I already have it

My export link does not seem to do anything

"No line template configured" when I draw a line

I changed a guy wire's numbers and confirming did nothing

Field Efficiency only shows dashes

A configuration will not save (No schema)

Deliverable generate or download stuck

Export to Katapult stuck

Photos will not sync (Image Sync Warning)

Login, invite, or access

Midspan looks wrong

Job or poles missing after Katapult import

Job or poles missing after KML import

Offline map will not download

Fix a problem

Setting Up Katapult API Secrets and Triggers

Full Katapult Data Model Import Guide

How to Assemble the Cloneable Stick

How to Place the Cloneable Stick on a Pole

High-Accuracy Pole Measurement

High Accuracy Midspan Measurement

High Accuracy Pole Measurement from Two Known Points

Training videos