Use this module when your job requires photographs. Your job should name the required slots and the quality standard for each one.

Photos attach to an object, on the object's own form. If you have the tabbed layout switched on, which is how the form arrives before anyone changes it, photos sit on a separate tab from the other details. With it switched off, they are further down one continuous form. That is your own display preference, covered in Fill in a pole or span's details.

Which photo slots exist comes from your organization's setup, so one kind of pole might expect a birthmark shot, a tag shot and a ground line shot while another expects one general photo.

Fill the slots your organization asks your crew to fill. If you are not sure which those are, ask rather than guessing, because a missing photo is a return trip.

When you take a photo as part of measuring, you get a chance to look at it before accepting it. You can adjust brightness and contrast, reset back to how it was, then either accept it or retake it.

Use the retake. It costs five seconds at the pole and it is the difference between a usable measurement and a wasted trip. A photo that is too dark to see the attachment is no good to anyone in the office.

Your company may have timestamps written into the photo itself, showing when it was taken. It is a setting, and it is off unless someone turned it on, so do not count on it being there. If your crew relies on knowing when a photo was taken, check with your supervisor rather than assuming.

Brightening or adding contrast does not alter the original image, which the app uploads unchanged. The app saves the brightness and contrast you choose with the photo and sends it on, so the office sees your adjustment applied when they open the photo in the Cloneable web portal. PDF reports use the photo as captured, so an adjustment does not carry into one.

Use the adjustment to check your own work. If the photo itself is bad, retake it rather than adjusting it.

In the high-accuracy flow, rejecting a photo stops that measurement rather than letting you carry on without it. That is intentional: the measurement depends on the photo, so there is nothing to carry on with.

Retake it and continue.

If UtilityScout doesn't have camera access, you'll see a Camera Access Needed alert with a button that takes you straight to Settings. Tap it, turn Camera on for UtilityScout, then come back and try again.

If the camera screen is black and you don't see that alert, camera access probably isn't the cause. See When something goes wrong out in the field.