Where: UtilityScout, on the phone, an object's photos.
When you finish: you know where the photo slots are, why you should retake before you accept, and what to do when the camera asks for permission.
Where photos go
Open the object's form. With Tabbed Layout on (the default) photos are on their own tab; with it off they are further down one form.
Fill the slots your organization asks your crew to fill. Which slots exist comes from your setup: one kind of pole might expect birthmark, tag and ground-line shots, another one general photo.
Not sure which slots are required? Ask. A missing photo is a return trip.
Review before you keep it
When you take a photo as part of measuring, you get a chance to look at it first.
Control | Does | Note |
Brightness and contrast | Adjusts what you see | Non-destructive. The original uploads unchanged; your adjustment is saved with the photo and applied when the office opens it in the web portal. PDF reports use the photo as captured |
Reset | Back to how it was | |
Retake | Shoot again | Use it. Five seconds at the pole is the difference between a usable measurement and a wasted trip |
Accept | Keep it |
Use the adjustment to check your own work. If the photo itself is bad, retake it rather than adjusting it. In the high-accuracy flow, rejecting a photo stops that measurement, because the measurement depends on it. Retake and continue.
Your company may stamp the capture time into the photo. It is a setting, off unless someone turned it on, so do not count on it.
If the camera asks for permission
Tap the button on the Camera Access Needed alert. It takes you straight to Settings.
Turn Camera on for UtilityScout, come back and try again.
If the camera screen is black and there is no alert, permission probably is not the cause. See When something goes wrong out in the field.
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