Where: anywhere, five minutes of reading.
When you finish: you know the three parts of Cloneable and the six steps every pole goes through.
The three parts
Part | What it is | Who uses it |
UtilityScout | The app on an iPhone. Where crews capture poles, spans, photos and measurements. | Fielders |
The web portal | The browser side. Where work is set up, reviewed and sent onward. | Office staff and admins |
Your configuration | The one-time setup that makes Cloneable yours: what your crews record, what it is called, what it looks like on the map. | Whoever sets Cloneable up |
The six steps every pole goes through
Someone sets up a configuration. Once, at the start, with occasional adjustments later.
Someone creates a job. A job is the batch of work handed to a crew. Every pole, span and photo belongs to one.
A crew captures in the field. They open the job on the phone and do whatever the job requires at each object: place it, fill in details, take photos, measure.
The work reaches the office. The phone holds captures and sends them when it has a connection. Nothing depends on being online at the pole.
Someone reviews it in the browser, on the map or object by object.
The data leaves. Someone exports it to whoever needs it, in the format they take.
Everything else in this help center is one of those six steps in more detail.
Why your Cloneable is not identical to anyone else's
Cloneable does not arrive with a fixed set of poles and spans. Your utility decides what kinds of thing it records, what to call them, which details each carries, and how they look on a map. That set of decisions is your configuration.
Two utilities can see screens with almost nothing in common while doing the same job.
If your utility calls its poles structures, the app says structures.
So this guide describes what you do, not what your screen says. When the words differ, look for the step.
Two words worth separating now
Word | Meaning | Who makes it |
Template | The shape an object lands in: which fields it carries. | Your configuration |
Object | One thing your crew recorded: one pole, one span, one anchor. | Your crews |
Two things people assume that are not true
A sparse object is not necessarily unfinished, and a detailed one is not necessarily done. Placing records where a thing is; filling details, photographing and measuring are separate actions the job may or may not require. Your job says what complete means.
Exporting is a step, not an afterthought. Work sitting in Cloneable is half the point. Understand the export before the deadline, not during it. See Export your data.
Where to go next
Setting Cloneable up for your utility: Set up Cloneable for your organization
Going out with the app: Your first day with UtilityScout