If you are the one going out with the phone, this page is your first day, in order. Everything here happens in UtilityScout on an iPhone.
When you finish: your first pole is measured, photographed and safely sent back to the office.
Your supervisor decides what each job needs: which poles, which photos, which measurements, and what counts as done. When this page and your supervisor disagree, your supervisor wins.
Before you start
An invitation from your admin, and UtilityScout installed. UtilityScout runs on iPhone only.
For measuring: an iPhone Pro. Any iPhone can take photos and fill in details, but measuring needs the Pro's depth sensor.
Your accuracy stick, if your job measures poles.
A job assigned to you.
Your first day, in order
Install the app and sign in. Get UtilityScout from the App Store, then Sign in and pick a job.
Check your settings once. Your app settings
Put your stick together and tell the app which one you have. Set up your accuracy stick
Learn the map. Find your way around the map and Selecting a map object
Place your first pole and fill in its details. Place a pole or span on the map, then Fill in a pole or span's details
Take the photos and measure. Take photos, and review them, then Measure a pole
Add the span and its midspan. Measure a midspan (High Accuracy) or Measure a midspan (Standard), whichever your job uses.
Before you leave, make sure everything sent. Check that your work is syncing
Three habits that keep work safe
Start in the right job. The first sync should finish before you drive out, and the map should show the area you expect.
Check before you walk away. Look at the pole you just did. A green icon means what your utility says it means, not what a guide says.
Finish synced. Wait for the status to say Synced. Never sign out, delete or reinstall the app while it still has unsent work. If it will not reach Synced, keep the app open where you have signal and read When something goes wrong out in the field.
If something does not work
No signal? Work where there is no signal. Asked to sign in again? When UtilityScout asks you to sign in again. Anything else, tap the ? at the top of the app for short videos and a chat with us, or see Get help from Cloneable.