Where: web portal, Settings, then Configurations. Needs: the Org Admin role.
When you finish: the configuration saves and stays saved, and fielders no longer see No schema configured.
What you see
You cannot save a configuration, changes vanish after a refresh, or fielders see No schema configured on chip or photo fields in UtilityScout.
Fix it
Confirm a configuration is selected. The stages stay hidden until one is.
Give it a name. Save stays disabled while the name is empty or while saving.
Click Save Configuration and wait for the Configuration saved successfully message.
Refresh and reopen it to confirm the changes stuck.
If recreating a configuration, avoid a name that matched an archived one; use a new name or ask us.
For No schema configured on the phone: an Org Admin attaches the correct companion schema on the configuration's templates, saves, and re-checks the field.
Incomplete templates or triggers do not block Save, but finish them before fielding. Field Options saves the same way.
If that did not work
Tell us: what you were editing; whether the saved message appeared; for a field schema error, the Utility Map job link and object link plus a screenshot of the field. Send it from Get help from Cloneable. Escalate if the saved message never appears or the schema error remains after the configuration looks complete.
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