Where: web portal, Analytics, the Field Efficiency tab.
When you finish: you know a dash means not enough data yet, and where the rule is written.
What you see
Rows on the Field Efficiency tab show dashes instead of numbers.
Short answer: there is not enough data yet. The page works; it declines to calculate a rate it cannot calculate honestly. Rates need 20 or more objects and 30 minutes on site in the window you are looking at.
Why it happens
A crew that captured three poles and left has no meaningful hourly rate. A dash is better than a misleading number.
The threshold is written in the how-figures-are-calculated panel, which is closed by default.
Fix it
Check the date window. A crew that did a full stint and one that dropped in for twenty minutes will show a number and a dash side by side, correctly.
Come back once crews have done a real stint.
Open the explainer panel once. It is the best explanation of these metrics anywhere.
Two more things that mislead: a working day here is first capture to last capture, not a shift; and time on a single pole is a floor, about twenty seconds when the app saves everything at once. See Field Efficiency, and what each number means.
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