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Why the app may not match this guide

What your utility controls in the app, what you control for yourself, and what is the same for everyone.

Where: background reading for anyone using the app, and for whoever trains them.

When you finish: you know which parts of the app your utility controls, which parts you control for yourself, and which are the same for everyone, so you read this guide for the step rather than the exact words.

Cloneable is not one fixed app. Your utility decides what it holds, what those things are called, and what they look like. Two crews at two utilities can both use UtilityScout and see screens with almost nothing in common. That is deliberate, and it is why this guide describes what you do rather than what is on your screen.

For whoever trains fielders: do not point a fielder at the app until your organization's configuration is built and switched on. Everything below describes a live, configured organization.


What your utility decides

Your utility chooses

So on your screen

What things are called

The Add button uses your name (Add Structure, if you call poles structures). Some other buttons still say Pole, Span, Midspan or Guy Anchor. Your own custom types use your names throughout

Which kinds of thing exist

One kind of pole or six; kinds this guide never mentions; kinds you do not have

What things look like on the map

Icon shape, outline, fill, and what makes an icon change. A pole that needs work might be orange at one utility and red at another. A dashed line may be a perfectly normal finished span

Which details you fill in

Every field, its name, whether it is required, whether photos are expected. Nothing on the form is fixed

Which steps you get

More or fewer than this guide shows, in a different order, with different names

Your units

Feet or meters, set when the configuration was built


What you decide, just for yourself

Your setting

Effect

Tabbed Layout

On by default. Off gives one continuous form

Field order

Drag the ones you use most to the top

So nobody should ever tell you "it is the third field down", not this guide and not your trainer. It depends on how you have arranged it.


What is the same for everyone

Same everywhere

Detail

The safety loop

Start in the correct job. Complete what the job requires at the object. Verify before walking away. Finish the shift synced

Selection

The object you have selected is highlighted; that is how you know what your next action applies to

The counters

Labelled Poles and Spans for everyone, whatever your names. Left is measured, right is total

Sync status

Syncing, Synced, Offline, Paused and Error mean the same thing to everyone, and so do their colours


Find out what yours does

Ask for your job's requirements before the shift:

  • What do our map icons mean?

  • Which fields and photos are required at the pole?

  • Does this job require guy work or measurement, and which method?

  • What proves this object is complete?

When something here does not match, assume the guide describes your utility's version of the same thing. Look for the step that matches, not the exact words. If something the guide says should be there genuinely is not, your utility most likely has not set it up, which is normal. Ask before assuming the app is broken.


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