Where: web portal, Data, then Utility Map.
When you finish: you know what every control on the map is for, how to use each one, and why a crew member does or does not appear on it.
The map is the live picture: everything captured so far on the jobs you choose, and where your crews are right now.
The map at a glance
Job picker: which jobs are on the map
Search: objects, places and addresses
Basemap picker: Satellite or Street, and the imagery
Manage jobs: back to the Jobs view on the dashboard
Layers: object types, labels and icon size
Zoom to Graphics: bring the job back into view
Add to map: place poles, spans and other objects
Edit multiple: change several objects at once
Export data: Katapult, PDF, KMZ, GeoJSON or CSV
Recalibrate job: fix heights across a whole job (Org Admins)
Field users, Export status and Map statistics panels
The tour below visits each one in order. The sections after it cover them one at a time.
Choose the jobs on the map
Open the job picker (1) at the top left.
Click a job's name to show only that job.
Tick the box beside another job to show it as well. That works for jobs that share a configuration.
A job marked Click to switch configuration replaces what is on the map instead.
If the job is not in view, choose Zoom to Graphics (6) on the left. If you have turned the map, Reset north appears under it and points the map north again.
Manage jobs (4), at the top right, goes back to the Jobs view on the dashboard; see Find and manage your jobs.
Find and pick objects
Search (2) finds objects on the map, or a place or address. It is faster than hunting on a large job.
Where icons overlap, one click fans them out and lists them by type under N objects here. Pick one, or press Esc to close the list.
Change how the map looks
Satellite or Street
The basemap picker (3), next to Manage jobs, switches between Satellite and Street. The arrow on Satellite picks the imagery: Esri (Recommended, the default), Google or Mapbox. Keep Esri when you place or move poles. It changes the backdrop, not your data.
Layers and icon size
Layers (5), at the top of the left toolbar, turns object types and labels on or off. The map keeps those choices for each job, and a number on the button counts the layers you have hidden.
Icon size, at the top of Layers, makes every icon smaller or larger, from 50% to 150%. Its reset button puts it back to 100%. This browser keeps that size for every map.
For a label beside each pole, see Show a label beside each pole.
Add things to the map
Choose Add to map (7), then what to place.
The placement tools come from your configuration.
Creation mode keeps adding until you stop it, which is deliberate for several in a row. Choose Stop adding when you are done. If your map leaves the mode after one placement, turn on Continue adding in the placement options. If the map behaves oddly, check whether you are still in creation mode.
If drawing a line says no line template is configured, that is a configuration gap; see "No line template configured" when I draw a line.
Edit several objects at once
Choose Edit multiple (8). A panel opens on the right.
Select objects. Click them to add or remove them, hold Shift and drag a box, or use the All buttons, such as All Pole, to take every object of one type.
Under Change attributes, choose an attribute and a value, and apply it to all of them. It needs at least two objects selected.
Choose Done.
Export the job's data
Export data (9) opens Choose export method for the job you picked:
Export to Katapult: all job data back into Katapult
Generate PDF Report: selected poles and their measurements
Export to KMZ: for Google Earth or other GIS tools
Export to GeoJSON: every point, span, line and polyline
Export to CSV (ZIP): poles, spans, measurements, custom points and lines, and guy wires
For what each one needs and how to check the file, see Export your data.
Fix heights across a whole job
Recalibrate job (10) is for Org Admins, with one job picked. Use it when the calibration stick in the field did not match what the app was set to; for example, the app was set to 2 bottom sections but the stick had 1. It re-solves the heights of every photo-measured pole and midspan in the job.
Choose Recalibrate job.
Describe the stick the crew actually used: pick a common situation, or set the three choices yourself.
Choose Preview changes. It runs the numbers on every pole and writes nothing.
Choose Recalibrate job to apply. It cannot be undone from the screen. Poles already at these heights are left alone, so running it again is safe.
For one pole, see Re-measure a pole from the web.
Seeing where your crews are
Fielders show as dots on the map and in the Field users panel (11), bottom left. Three things all have to be true:
Condition | Detail |
Your role includes it | Org Admins and Workforce Managers see fielder positions. For other roles the Field users panel does not appear |
Field location tracking is on | The master switch, in the Features card on the Organization page (your name at the bottom left, then Organization). Only Org Admins see that card. While it is off the panel does not appear for anyone, admins included. See Invite people, and set up teams |
Seen in the last three days | A fielder whose phone has not reported a position for more than three days drops off the map and the Field users panel. Nothing is deleted; they come back as soon as their phone reports again |
The panel opens on This job: fielders working the job you picked. Switch to All users for everyone. Zoom to all fits the map to whoever is listed. A Live dot means the phone reported in the last 90 seconds; Idle and Offline dots sit where the phone last reported.
If someone you expect is missing, check in this order. Is the panel on This job while they work a different job? Switch to All users. Has their phone reported in the last three days? If the panel is not there at all, your role or Field location tracking is the reason.
Export status and Map statistics
Export status (11) counts exports by state: Issue, Pending, Running and Success, plus Unsynced Files. See Review what your crews captured.
Map statistics (11) lists each object type on the map with how many are already exported. Where two objects of the same type sit on the same spot, often after an import, it also counts Possible duplicates.
The map answers where. For how much and how fast, see Field Efficiency, and what each number means; for one person's day, Replay a fielder's day; for the job list itself, Find and manage your jobs.
Related