Skip to main content

Find and manage your jobs

You can find any job, read its status and the two counts that matter (Unexported and Unsynced).

Where: web portal, the Jobs view on the dashboard.

When you finish: you can find any job, read its status and the two counts that matter (Unexported and Unsynced), and know why the archived list uses different status names.


Find a job

  • Search by name, or by the job's reference when names are similar.

  • Filter by status and by group, including jobs in no group.

  • Open a job's details for more than the list shows.


Status names change between two screens

Jobs list says

Archived list says

Draft

Pending

In Progress

In progress

Complete

Completed

Cancelled

Cancelled

Same job, same state, different label. Do not look for a Draft filter on the archived list; filter for Pending. Status is a label for your team, not something the app enforces: setting a job to Complete does not stop crews capturing on it.


The two columns that matter

Column

Counts

A number here means

Whose problem

Unexported

Objects in the job that have not gone out

Captured work that has not reached wherever it needs to go. See Export your data

Office

Unsynced

Files that have not reached Cloneable from a phone (files only, not measurements)

The device has not had a chance to send. See Check that your work is syncing

Field

The list also shows who created a job, how many field users are on it, and how much data it holds.


Two things a row can tell you

  • Files still uploading. Photos are large and upload while the app is open. Ask the fielder to open the app and let it finish before you export.

  • Somebody is on this job now. Worth knowing before you change something underneath them.


Groups

  • Put jobs into groups to keep a season or a region together. Create and name groups, move a job between them, take a job out.

  • The app does not offer a job's current group as a destination. If a group looks unavailable, the job is already in it.


Inside a job's details

You see

What it tells you

Export status

Items done, items still to export, and a plain statement when everything has gone

Unsynced files

Files still on phones

Trigger execution status

How any automations on the job are progressing

The job's reference, with a copy control

What to send us when asking about a specific job

No data objects, import data

The job is empty. A statement, not a failure.


Related

Did this answer your question?