Applies to: All customers. This article is for ongoing, day-to-day administration, not first-time setup.
Your day-to-day
Setting up your organization for the first time (the Katapult connection, building your configuration) is a bigger, one-time job covered separately in Getting Started as a Setup Admin / Implementer. If that has not happened yet for your organization, start there instead. This article is for what you do once that is already in place.
Day to day, an admin's work is mostly two things:
People. Inviting new users, assigning roles and teams, and removing people who leave. See Adding users, teams, and SSO.
Watching the numbers. Checking collection progress, crew productivity, and export status. See Analytics and export operations.
You do not need to know every screen in the UtilityScout field app to do this work well. What matters is understanding the why behind a setting when it affects a decision you make, for example, why an attribute has to be selected at configuration time for it to ever reach Katapult, or why a fielder cannot fix a bad pole height from their phone once it is finalized. Where those specifics matter to something you are doing, the relevant article calls it out; you do not need to read the full field workflow to be an effective admin.
If you also review or fix collected data yourself rather than only overseeing it, Work in the web portal covers editing objects, re-measuring a pole from its photo, and managing exports.
Since this work all happens in the browser, Finding your way around covers the web portal's sidebar navigation and how organization/role visibility works.