Applies to: All customers.
Sometimes you can't get a clean High Accuracy pole capture the normal way: you can't reach the base to set up the stick, or the app can't pick out the stick's two targets in your photo. Two Known Points lets you finish the capture anyway by typing in the height of two reference points you already know, instead of relying on the stick's geometry.
When to Use Two Known Points
Two Known Points is the right choice when:
You can't safely approach or reach the base of the pole
The stick's two targets aren't detected in your photo (poor lighting, something's blocking one of them, or you didn't set up the stick at all)
You don't have the reference stick with you
Two Ways to Get There
There are two points in the capture flow where you can switch to Two Known Points:
Before You Start: Skip Tilt
On the "Capture the Tilt of the Pole" screen, tap Can't reach the base? Skip tilt. Confirm Skip tilt on the dialog. This treats the pole as perfectly vertical (0° tilt) and, for High Accuracy pole capture, commits you to Two Known Points for the rest of the capture instead of the stick.
Mid-Capture: No Stick? Use Two Known Points
If you already started a normal High Accuracy capture and the app is struggling to detect the stick's targets in your photo, tap No stick? Use two known points right on the target review screen.
Steps to Enter Two Known Points
From either entry point above, the Two Known Points screen opens.
Under Height of top point above ground, type the height of your higher reference point, in the units your organization uses (feet-inches, feet-decimal, or meters).
Under Height of bottom point above ground, type the height of your lower reference point. This must be a smaller number than your top height.
Tap Save.
Place your two markers on the photo at the exact spots that correspond to the heights you entered. Both points must be on the same side of the pole you captured the tilt from. A banner reminds you of this while you place markers.
Important: Only use two points whose real-world height above ground you actually know (from record data, a tape measure, or a marked reference like a crossarm bolt). The app uses the difference between your two entered heights as its only source of scale for the whole capture, so if either number is wrong, every measurement on that pole is wrong.
Important: Skipping tilt reduces accuracy. The pole is assumed perfectly vertical (0° tilt). Use this only when you genuinely can't do a normal capture, not as a shortcut on poles you could otherwise reach.
Related Articles
Steps 3-5: Prep the device - Configure modes, tilt zeroing, stick target version, and bottom pole length
Steps 6-7: Pole form, height, and HOA - Fill out the pole form, capture pole height, and set attachment heights
Steps 8-11: Guys, midspans, and adding objects - Measure guys and midspans and add other objects in the field workflow